Yes, your privacy is our priority. All interactions with our platform are confidential, and we ensure that your personal information is kept secure. You can access psychological support with our double encrypted calls. We follow strict data protection protocols in compliance with international privacy standards.

Online Counselling has a more positive and goal-orientated approach than traditional therapy. However, we are one of a few who keep it science based with renowned psychologists who are experts in their field. Online Counselling Sessions with our psychologists are available by text or video through our patient management system.

Counsellors often use a variety of techniques that may include active listening, goal setting and providing resources or skills training. They emphasise practical strategies and support to help clients navigate specific challenges. Sessions are usually fewer and spaced over a shorter time frame. Many people seek counselling for targeted support during a specific situation or challenge and may attend only a handful of sessions. Therapists may employ a broader range of psychological theories and methods, such as cognitive-behavioral therapy (CBT), psychodynamic therapy, humanistic approaches, or other evidence-based modalities.

Choosing the right type of counselling is an important step towards achieving your mental wellness goals. Different therapeutic approaches cater to various needs and preferences, so understanding what each type offers can help you make an informed decision. For those who prefer flexibility and convenience, online counselling provides access to therapy through digital platforms. This option allows you to connect with licensed professionals from the comfort of your home, making mental health support more accessible. To determine which type of counselling best suits you, consider your specific needs, preferences, and goals. Reflect on what you hope to achieve through counselling and how you feel most comfortable exploring your thoughts and feelings. If you’re still unsure, our team is here to help guide you in selecting the right approach. Your journey towards mental wellness is unique, and we're committed to providing the support you need every step of the way.